Privacy Policy

At AA Limousine and Sedan, your trust is our priority. Whether you’re booking a ride in Washington, DC, Maryland, or Virginia, we want you to feel confident about how we handle your personal information. In simple terms, this policy explains what data we collect, how we use it, and the steps we take to protect it. By using our website or services, you agree to these terms. We may update this policy from time to time, so we encourage you to check back occasionally.

1. What Information Do We Collect?

When you book with us, we collect basic details like your name, email, phone number, and address—just enough to confirm your reservation and get you where you need to go. We also gather pickup and drop-off locations, travel dates, and any special requests to ensure your ride is seamless. For payments, we process your credit card information securely, but we never store it on our systems.

Beyond personal details, we automatically collect some technical information, like your device type, IP address, and how you navigate our website. This helps us improve your experience, but it’s never tied directly to your identity.

2. How Do We Use Your Information?

Your data helps us provide the best possible service. We use it to process bookings, send confirmations and updates, and make sure your ride goes smoothly. Occasionally, we might send you offers or service updates, but only if you’ve opted in, and you can unsubscribe anytime.

We also analyze trends (like popular pickup locations) to improve our routes and service quality. Safety is key, so we verify driver credentials and track rides to ensure everything runs as it should. Rest assured, we never sell your personal information to third-party marketers.

3. When Do We Share Your Data?

We only share your information when necessary. For example, we work with trusted payment processors to handle transactions securely, and we provide drivers with just enough details to complete your ride. If required by law, like in response to a court order, we may disclose information, but we’ll always aim to protect your privacy.

Sometimes, we share general usage statistics (like website traffic) with partners, but this data is anonymous and never linked back to you personally.

4. Your Privacy Choices

You’re in control of your information. You can update or correct your account details at any time. If you no longer want to receive promotional emails, just click “unsubscribe” at the bottom of any message.

Want us to delete your data? Just ask, though we may need to keep some transaction records for legal or accounting reasons.

5. How We Protect Your Data

Security isn’t an afterthought; it’s built into everything we do. We use encryption for payments, store data on secure servers, and limit access to authorized personnel only. Regular audits help us stay ahead of potential risks.

That said, no system is completely immune to breaches. While we do everything we can to protect your information, we encourage you to use strong passwords and log out of shared devices.

6. Do We Use Cookies?

Yes, but only to improve your experience. Cookies help our website remember your preferences (like login details) and give us insights into how visitors use our site so we can improve it. You can disable cookies in your browser settings, but some features might not work as smoothly.

Our website may include links to other services, like payment gateways. These sites operate independently, so we recommend reviewing their privacy policies before sharing any information. We’re not responsible for how they handle your data.

8. Contact Us

Have questions or concerns about your privacy? We’re here to help. Reach out anytime.

Email: info@aalimousineandsedan.com 

Phone: +1-888-583-0779

Address: 1964 Gallows Road, Suite 345, Vienna, 22182. 

Thanks for choosing AA Limousine and Sedan. We’re committed to protecting your privacy every mile of the way.